At Fresh Air Delivery we pride ourselves on supplying
fast, dependable and efficient service in a manner that is unique and
environmentally friendly. To enable the efficiency that allows us to keep
our rates down, most of our deliveries are fulfilled the day following an
order and delivery times are not specific, but based on best fit within a
day's preplanned route. Check with us for short notice jobs and the need
for a specific delivery time.
Personal Shopping and Delivery Rates*: $5.00 delivery charge plus 10% of the grocery/merchandise receipt (to cover the time spent shopping). Liquor store shopping time is charged at $1.50 per item with one item defined as one bottle of wine/liquor or one 6 pack of beer (see conditions below). For more detail on Personal Shopping use the 'Our Services' tab on the left or click here.
Business Delivery Rates*: $5.00 per pick-up and delivery. Shopping charges as above if applicable. Wait charges can sometimes apply. We will customize a delivery package to suit your product and needs (see conditions below). For more detail on Business delivery use the 'Our Services' tab on the left or click here.
*Payments may be made by cash or cheque at the time of delivery, and for businesses, we will invoice if preferred. We do not currently accept credit/debit cards. Above delivery rates are approximate and based on an 6 km (4 mile) radius from pick-up to drop off. Distances over this are charged at approximately $1.00 per each additional kilometer.
If there is no answer when delivery is attempted and arrangements have not been made to leave the delivery in a secure area with payment then we will keep the merchandise with us and attempt a later delivery if possible. A second delivery fee and possibly a stop fee will be charged. If a later delivery is not possible then we will store the merchandise for delivery the following day and make every attempt to preserve any perishables.
This rate can also vary based on size and weight of the delivery and if specific delivery times are required. We carry oversize items on top using suitable weatherproofing such as tarps or waterproof bags. Our standard container has a capacity of 68L (18 U.S. gal) and one to two of these containers would fall within the basic delivery rate. When we perform shopping and delivery, the delivery fee usually remains at the basic rate regardless of the number of containers filled. Where items to be picked-up are at more than one location (like going to two or more different grocery stores, a grocery store and a liquor store etc.) or the pick-up location is not quickly accessible (as is a retail outlet within a mall), a stop fee of $2.50 for the first or per additional stop, may be charged.
Wait Charges - Where waits may occur at either/both pick-up and delivery locations, wait times are charged at $1.00 per minute. If we are required to handle ordering of meals or other types of preparation/research before transport is possible, this time will be treated as wait time. Ask about special and customized delivery packages tailored to your needs.
Businesses - Ask about special and customized delivery packages tailored to the needs of your company. We are able to duplicate the results of motorized delivery services without adding to air and noise pollution and are unparalleled in fostering the goodwill of customers and the general public.
All cargo is kept safe and dry in our rugged weatherproof containers. We are capable, reliable and enthusiastic so you are guaranteed to get exemplary service without any negative impact on the environment.
We truly love what we do and how we accomplish it; which shows in our service to you.
